Shousheng Manufacturing Team | Key Account Solutions Department
Client A is a leading global retailer specializing in wall décor. Driven by sophisticated store displays, e-commerce integration, and high-frequency promotional cycles, the client maintains rigorous standards for design trends, manufacturing craftsmanship, quality consistency, and delivery stability.
Since 2015, our Retail Solutions Department has spearheaded the independent R&D of the BLM picture frame series for Client A. Over the past ten years, this partnership has expanded across the client’s global sales platforms, establishing the BLM series as a core SKU with sustained high-volume turnover. Our commitment to excellence was recognized early with the “Excellent Supplier Achievement Award” and “Product Quality Contribution Award” in 2015, followed by the “Excellent Progress Award” in 2018 for driving significant profit growth.
The omnichannel retail landscape—spanning physical stores and cloud-based e-commerce—presents a “Triple Challenge” for wall décor suppliers. To succeed, products must be Trend-Sensitive, Quality-Stable, and Delivered Precisely.
Trend Sensitivity: Retail displays and inventory must align with rapid shifts in consumer tastes (colors, lines, and styles). Outdated designs lead to stagnant stock and forced markdowns.
Long-term Quality Consistency: Given the long sales cycles in retail, suppliers must ensure batch-to-batch reproducibility. Any fluctuation in craftsmanship or raw materials can trigger mass returns or customer complaints.
Rigid Delivery for Promotion Windows: Retail success is dictated by promotional calendars. A one-week delay can result in missing an entire seasonal window. Suppliers must guarantee 100% adherence to schedules.
We have engineered a comprehensive solution to meet these demands:
Our R&D team collaborates closely with the client to analyze market trends. Launched in 2015, the BLM Series was designed to combine minimalist lines and seasonal palettes with competitive pricing. By proactively offering annual color and style updates, we help the client lock in SKUs for the upcoming season, reducing the pressure of reactive development cycles.
Our manufacturing utilizes an automated system and an in-house laboratory to maintain a closed-loop quality system:
Incoming Inspection: Batch-by-batch testing of wood moisture content.
In-Process Monitoring: We utilize Statistical Process Control (SPC) for flatness, joint gaps, sanding grit, and coating adhesion. First Article Inspection (FAI) is mandatory for critical stages.
Finished Goods Testing: Each batch undergoes rigorous testing for static load, hardware torque, color deviation ($\Delta E$), and warpage based on AQL standards, with zero tolerance for critical defects.
We synchronize with Client A on annual and quarterly production planning:
Production Lock-in: SKUs and delivery windows are finalized 3 months in advance.
Change Freeze: Engineering Change Notices (ECN) are frozen 30 days before major promotions.
Buffer Management: Using rolling production and safety stock strategies, we maintain a $\pm3$-day delivery buffer to negate logistics volatility, ensuring products arrive precisely for display resets.
Market Longevity: The BLM series has maintained steady sales for 10 years. Our reliability even earned our CEO the nickname “Mr. BLM” among the client’s team.
Verified Consistency: With over 2,000 batch inspection records in our database, we maintain an exceptionally low customer complaint and return rate.
Unrivaled Reliability: Over 200 batches delivered with 100% OTD. Delivery fluctuations have been kept within $\pm3$ days, with zero missed promotional windows.
What began as a single product line has evolved into a Strategic Partnership. Today, we actively participate in Client A’s annual product planning and trend co-creation. The BLM series has transitioned from a new launch to an “Evergreen Classic” in the global wall décor market.
